CUSTOM & CORPORATE

I WRITE, EDIT, and ghostwrite frequently for custom publishers, corporations, and individual executives on a variety of topics, including organizational culture and thought leadership.

Here are some examples of that work:

Working with Washingtonian Custom Media for the Economic Club of Washington, I have written the highly regarded Club’s annual report for the past several years.

For Service Management Group, I wrote a white paper that is repeatedly updated as the Kansas City customer-service company expands. The original title, “Five Things We Learned from Talking to 500 Million People” now reads “Five Things We Learned from Talking to 1 Billion People.”

For Insigniam Quarterly, I talked to Robert Gates, former U.S. Secretary of Defense, about his leadership style.

“We’re not changing for the sake of changing,” Bernard Tyson, the top executive of Kaiser Permanente, told me about his company’s transformation. “We’re changing because we must change.” (Tyson passed away a few years after this story was published.)

For Georgetown’s School of Foreign Service, I spoke to many top U.S. diplomats about challenges they’ve faced working in the Trump Administration.